Last Updated: January 2025
Effective Date: January 2025
Welcome to Pigkiss ("we," "us," "our," or the "Platform"). Pigkiss is a social discovery and dating platform operated from France, designed to help people connect, build relationships, and find meaningful connections in a safe, community-focused environment.
These Terms of Use ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Pigkiss. By accessing, browsing, or using the Pigkiss website, mobile application, or any related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.
If you do not agree to these Terms, you must not access or use the Service.
To use Pigkiss, you must meet the following eligibility criteria:
We reserve the right to verify your age and identity at any time. Failure to meet these eligibility requirements may result in immediate termination of your account.
To access certain features of the Service, you must create an account by providing:
You are responsible for:
Pigkiss will never ask you for your password via email, phone, or any other communication method. If you receive such a request, please report it to us immediately at support@pigkiss.com.
You may only create and maintain one account. Creating multiple accounts, fake accounts, or accounts on behalf of others (except with explicit authorization) is strictly prohibited and may result in termination of all associated accounts.
By using the Service, you agree to:
Your continued use of the Service following any changes to these Terms constitutes your acceptance of such changes. We will notify you of material changes via email or through the Service.
We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. When we make changes, we will:
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and may delete your account.
These Terms are provided in English and French. In case of any discrepancy between versions, the French version shall prevail as required by French law.
These Terms are governed by and construed in accordance with the laws of France. Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Paris, France, except where mandatory consumer protection laws require otherwise.
Pigkiss is a community built on respect, authenticity, and genuine connection. When using the Service, you agree to:
The following activities are strictly prohibited on Pigkiss. Violation of these prohibitions may result in immediate account suspension or termination, and may be reported to law enforcement authorities where appropriate.
You must not use the Service to:
You must not post, share, or transmit content that:
You must not:
You must not:
You must not:
You retain ownership of all content you post, upload, or share on Pigkiss ("Your Content"), including:
By posting Your Content on Pigkiss, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display Your Content in connection with operating and providing the Service.
This license is necessary to:
This license ends when you delete Your Content or your account, except where Your Content has been shared with others and they have not deleted it, or where retention is required by law.
All content you post must:
We reserve the right, but have no obligation, to:
We use a combination of automated systems and human moderators to review content. However, we cannot guarantee that all content will be reviewed before it is published.
Payment Processor Compliance: To maintain compliance with our payment processing partners (including Stripe) and applicable regulations for dating platforms, the following types of content and activities are strictly prohibited on Pigkiss:
Enforcement: Violation of this Content & Public Moderation Policy will result in immediate action, including but not limited to:
Age Restriction: Pigkiss is strictly for users aged 18 and over. Users under 18 are prohibited from creating accounts or accessing the Service. We employ age verification measures and will immediately terminate accounts of users found to be under 18.
Geographic Restrictions: Due to payment processor compliance requirements, access to Pigkiss may be restricted in certain countries or regions. See Section 13.5 for more information.
If you encounter content or behavior that violates these Terms or makes you feel unsafe, please report it immediately using our in-app reporting tools or by contacting us at safety@pigkiss.com.
We take all reports seriously and will investigate and take appropriate action, which may include:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that:
Pigkiss is a platform that facilitates connections between users, but we:
YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS. We strongly encourage you to exercise caution and common sense when communicating with other users, especially before meeting in person.
The Service may contain links to third-party websites, services, or content. We do not endorse, control, or assume responsibility for any third-party content or services. Your use of third-party services is at your own risk and subject to their terms and conditions.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PIGKISS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR:
This limitation applies regardless of the legal theory on which the claim is based (contract, tort, negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF:
Nothing in these Terms shall exclude or limit our liability for:
If you are a consumer in the European Union or France, you have certain mandatory rights under consumer protection laws that cannot be waived or limited by these Terms.
You agree to indemnify, defend, and hold harmless Pigkiss, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.
Payment Processor Compliance: Access to Pigkiss is restricted in certain countries due to payment processor compliance requirements for dating platforms.
Blocked Countries: The Service is currently unavailable in the following countries:
These restrictions are in place due to local regulations and payment processing compliance requirements imposed by our payment partners, including Stripe, for dating and social networking platforms.
Access Restrictions: Users attempting to access the Service from blocked countries will be prevented from creating accounts or using the platform. We use IP geolocation and other technical measures to enforce these restrictions.
VPN & Proxy Usage: Attempting to circumvent geographic restrictions using VPNs, proxies, or other technical means is a violation of these Terms and may result in immediate account termination.
Changes to Restrictions: We reserve the right to modify the list of blocked countries at any time based on regulatory requirements, payment processor policies, or business considerations. We will update this section accordingly.
If you have questions about geographic restrictions, please contact us at support@pigkiss.com.
Before initiating any formal legal proceedings, you agree to first contact us at legal@pigkiss.com to attempt to resolve the dispute informally. We will make good faith efforts to resolve the dispute within 60 days.
These Terms and any disputes arising from or relating to the Service shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law principles.
Specifically, these Terms are subject to:
Subject to mandatory consumer protection laws, any legal action or proceeding arising from or relating to these Terms or the Service shall be brought exclusively in the courts of Paris, France, and you consent to the personal jurisdiction of such courts.
EU Consumer Rights: If you are a consumer residing in the European Union, you may also bring proceedings in the courts of your country of residence, and nothing in these Terms affects your rights under mandatory consumer protection laws.
In accordance with Articles L.611-1 et seq. of the French Consumer Code, if you are a consumer in France or the EU, you have the right to use a consumer mediation service in the event of a dispute.
Our designated consumer mediator is:
[Mediator Name and Contact Information to be added]
You can also use the European Commission's Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr
To the extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Note: This waiver does not apply to consumers in the EU or jurisdictions where class action waivers are prohibited by law.
We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:
You may terminate your account at any time by:
Upon termination:
We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:
If we terminate your account for cause, you may not be entitled to a refund of any fees paid.
Upon termination of your account:
Pigkiss offers both free and paid subscription services. Certain features and functionalities may require a paid subscription ("Premium Services").
Premium Services are offered on a subscription basis with various billing periods (e.g., monthly, quarterly, annually). The specific features, pricing, and billing terms for each subscription plan are described on our website and in the Service.
By purchasing a subscription, you agree to:
All fees are in Euros (€) unless otherwise stated. Prices are inclusive of applicable VAT and taxes as required by law.
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription fee for the renewal period.
We will notify you before each renewal and provide information on how to cancel.
You may cancel your subscription at any time through your account settings or by contacting us. Cancellation will take effect at the end of your current billing period. You will continue to have access to Premium Services until the end of the paid period.
We may offer free trials of Premium Services. If you do not cancel before the end of the free trial period, you will be automatically charged for a subscription. Free trial eligibility may be limited to new users or subject to other restrictions.
We reserve the right to change our subscription fees at any time. We will provide at least 30 days' notice of any price increases. If you do not agree to the price change, you may cancel your subscription before the new price takes effect.
Cancellation: You may cancel your PigKiss subscription at any time from your profile settings or by contacting us at billing@pigkiss.com.
Full Refund Eligibility: If you have not used any paid benefits (boosts, coins, premium features), you may request a full refund within 14 days of purchase, in accordance with EU Directive 2011/83/EU (Consumer Rights Directive).
Partial Usage: In case of partial usage of paid benefits, a prorated refund for the remaining days may be granted at our discretion. We will evaluate each request on a case-by-case basis.
Processing Time: Refund requests are processed within 5 to 10 business days. Once approved, the refund will be credited to your original payment method within this timeframe.
EU Consumer Rights: If you are a consumer in the European Union, you have the right to withdraw from your purchase within 14 days of the date of purchase without giving any reason. However, if you request to begin using Premium Services immediately upon purchase and you use any paid benefits (boosts, coins, premium features), you acknowledge that you will lose your right of withdrawal for the portion of services consumed.
How to Request a Refund: To exercise your right of withdrawal or request a refund, contact us at billing@pigkiss.com with your account details and reason for the refund request.
Non-Refundable Items: The following are generally non-refundable:
The Service and all content, features, and functionality (including but not limited to software, text, graphics, logos, icons, images, audio, video, and design) are owned by Pigkiss or our licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Our trademarks, service marks, and logos ("Marks") may not be used without our prior written consent. All other trademarks appearing on the Service are the property of their respective owners.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial use.
This license does not include any right to:
We respect the intellectual property rights of others and expect our users to do the same. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please contact us at legal@pigkiss.com with the following information:
Your privacy is important to us. Our Privacy Policy explains how we collect, use, share, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and French data protection laws.
By using the Service, you consent to our collection and use of your personal data as described in our Privacy Policy.
We reserve the right to:
We will make reasonable efforts to notify you of material changes to the Service, but we are not liable for any modification, suspension, or discontinuation of the Service.
These Terms, together with our Privacy Policy and any other policies or guidelines referenced herein, constitute the entire agreement between you and Pigkiss regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign or transfer these Terms without restriction.
No agency, partnership, joint venture, or employment relationship is created between you and Pigkiss as a result of these Terms or your use of the Service.
We may provide notices to you via email (to the address associated with your account), through the Service, or by posting on our website. You agree that electronic notices satisfy any legal requirement that notices be in writing.
If you have any questions, concerns, or complaints about these Terms or the Service, please contact us:
Pigkiss
Email: legal@pigkiss.com
Support: support@pigkiss.com
Safety: safety@pigkiss.com
For EU/French consumers:
Data Protection Officer: dpo@pigkiss.com
Consumer Mediation: [Mediator contact information to be added]
By using Pigkiss, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
Last Updated: January 2025